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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Haley Spears

May 8, 2026

5  out of  5
rating by Haley Spears
"Candace was amazing helping me get my car insurance and home owners insurance in order. I saved so much more money by choosing State Farm and I am forever grateful. I recommend State Farm for all your insurance needs."
We responded:
"Thank you so much for taking the time to leave us such a kind review. It was a pleasure helping you with your car insurance and homeowners insurance. We are so glad we were able to help you save money! Thank you for choosing State Farm. We appreciate you!"
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Jose Andres

May 1, 2026

5  out of  5
rating by Jose Andres
"Kaley was super helpful on getting me a quote. She got it taken care of in less than 15 minutes once she got all the info. Oh and saved me a lot of money too!"
We responded:
"Thank you for the review! We are happy to hear that our office was able to help you with your insurance quote and saving you money! Your feedback is valuable to us and we appreciate the opportunity to provide you with quality insurance."
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Jacob Hoheimer

May 1, 2026

5  out of  5
rating by Jacob Hoheimer
"They were super helpful and fixed a few issues that I accidentally caused the same day they worked with me on any concerns and did their best to give me the best deal possible."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sandra Jones

May 1, 2026

5  out of  5
rating by Sandra Jones
"I love dealing with Candace Crossan State Farms, there always pleasant when you call and get things handle."
We responded:
"Thank you for taking the time to share your experience. We are delighted to know you are satisfied with the service at our State Farm office. We appreciate you!"
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Audrey Smith

April 1, 2026

5  out of  5
rating by Audrey Smith
"State Farm has been a breeze to work with. Charity is quick to respond with any questions or needs!"
We responded:
"Audrey, thank you for taking the time to leave us a review. It was a pleasure helping you with your insurance needs. It is wonderful to know that you had a great experience with us. Thank you for your kind words. We appreciate you!"
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Peyton Darnell

March 19, 2026

5  out of  5
rating by Peyton Darnell
"Good customer service. Kaylee was great."
We responded:
"Thanks Peyton! At Candace Crossan State Farm Insurance, we strive to provide exceptional customer service and ensure that our customers have a positive and satisfying experience. It is wonderful to know that we have met your expectations. We appreciate you!"
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Jason Logan

March 16, 2026

5  out of  5
rating by Jason Logan
"Awesome place. Very helpful an can answer or get any of your needs accomplished.!"
We responded:
"Thanks Jason! It was a pleasure helping you. We greatly appreciate your review and you!"
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Josh English

March 16, 2026

5  out of  5
rating by Josh English
"My experience today was awesome I got what I needed and they helped me out a lot and they was right on top of it I couldn't ask for no better service thank you Josh English"
We responded:
"Thank you for taking the time to share your experience. We’re glad to know you are happy with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! We appreciate you!"
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Jerome Taylor

March 10, 2026

5  out of  5
rating by Jerome Taylor
"Courteous, great experience very informative"
We responded:
"Thank you for sharing your experience with us, Jerome! We appreciate you!"
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Melanie Jackson

February 6, 2026

5  out of  5
rating by Melanie Jackson
"Working with Candace was quick and easy she is always on top of making sure you are taken care of!"
We responded:
"Melanie, thank you for taking the time to share your experience. It was a pleasure helping you! Thank you for trusting us and allowing us to help you with your insurance needs. We appreciate you!"
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Lora McMahan

January 15, 2026

5  out of  5
rating by Lora McMahan
"I called the office to ask questions and get a quote….Candace answered the phone herself …took the time to answer ALL my questions and gave me a quote that day! Now my new agent!!! Awesome agent. Awesome office. Highly recommend!!!"
We responded:
"Thank you for taking the time to share your awesome experience. It was such a pleasure meeting you and helping you. We truly value your business and the trust you have placed in us. We will continue to work hard to maintain the high standards that you have come to expect from us. We appreciate you!"
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Nakenzie Sikes

January 15, 2026

5  out of  5
rating by Nakenzie Sikes
"Kaley was very helpful with dealing with all 3 of our policies. She explained everything in detail & made everything as simple as possible. Excited to begin service with them!"
We responded:
"Thank you so much for taking the time to leave us such a kind and positive review! We greatly appreciate your feedback and are thrilled to hear about your positive experience. We appreciate you!"
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Marla Braswell

January 12, 2026

5  out of  5
rating by Marla Braswell
"They really work with you so informative and polite. Highly recommended"
We responded:
"Thank you, Marla! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are happy to help!"
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Ashley Harrison

December 5, 2025

5  out of  5
rating by Ashley Harrison
"They are so awesome and affordable"
We responded:
"Thanks Ashley! We appreciate you and appreciate you taking the time to leave us a review. You are awesome too!"
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James Nalley

November 14, 2025

5  out of  5
rating by James Nalley
"Kristan was very helpful."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Cammy Matthews

November 13, 2025

5  out of  5
rating by Cammy Matthews
"The ladies in this office are awesome! They have been taking care of my insurance needs for a good amount of time now and I can’t imagine ever going anywhere else. They are all very knowledgeable, friendly, prompt and professional. Thank you for all that you do and keep up the great work!"
We responded:
"Cammy, thank you for your kind words. We loved reading your review! It's a pleasure helping you with your insurance needs. We truly value your business and the trust you have placed in us. We will continue to work hard to maintain the high standards that you have come to expect from us."
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Austin Barr

November 12, 2025

5  out of  5
rating by Austin Barr
"Always super friendly and always take care of what you need."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor and help you with your insurance needs."
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Terry Patterson

October 8, 2025

5  out of  5
rating by Terry Patterson
"The agent was the best ever, she made the process easy and she was well informed and knowledgeable. Thank you very much Candace Crossan."
We responded:
"Terry, thank you for taking the time to share your experience and for your kind words. We appreciate you!"
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john vanover

October 2, 2025

5  out of  5
rating by john vanover
"Call and talk to kailey, she can answer any and all questions you may have."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Profile photo of Z'Naja Talbott

Z'Naja Talbott

September 23, 2025

5  out of  5
rating by Z'Naja Talbott
"This office is very polite and helpful. Tristan is great. Made sure I understood everything and set me up quickly. Definitely recommend this location."
We responded:
"Thank you for taking the time to share your experience! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re happy to help!"
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Vicky Jackson

September 17, 2025

5  out of  5
rating by Vicky Jackson
"Always friendly"
We responded:
"Thanks Vicky! It's a pleasure helping you."
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John Morgan

September 16, 2025

5  out of  5
rating by John Morgan
"State Fram and Kayle where exactly what we needed we were with USAA for over 23 years and we knew they over charged but we stayed because of who they were and they have always treated us good but when I needed them they were not there for me so I shopped around and we left them for State Farm and not only did we safe money but we are going to be a lot happier knowing that we are treated better and know are agent and can call and talk directly to her about anything that is someone in the foxhole with you not just saying that they will be there so give up the waiting on the line to finally get to somebody and be with a somebody.Thank You Kayle for being there"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear about your positive experience with our office. It was a pleasure helping you with your insurance needs. Call us anytime, we are happy to help! We appreciate you choosing Candace Crossan State Farm!"
Profile photo of Sarah Dowell

Sarah Dowell

September 15, 2025

5  out of  5
rating by Sarah Dowell
"Absolutely love the staff here! They always help me fully understand any coverage I am getting. I have learned a lot about insurance talking to these girls. They never make me feel rushed and are always happy to help. Cannot recommend them enough!"
We responded:
"Thank you so much for taking the time to leave us such a kind and positive review! We greatly appreciate your feedback and are thrilled to hear about your positive experience. "
Profile photo of Charlene Biever

Charlene Biever

September 15, 2025

5  out of  5
rating by Charlene Biever
"Very helpful . Quick and easy. Thank u"
We responded:
"Thanks for your 5-star review! It was a pleasure helping you. We appreciate you!"
Profile photo of Frank Jackson

Frank Jackson

September 11, 2025

5  out of  5
rating by Frank Jackson
"Great work guys!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "