State Farm® Insurance Agent Candace Crossan
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
William Marcum
September 10, 2025
"She is awesome"
Bethany Estes
September 5, 2025
"Kaley was ao amazing and ao helpful with getting me started with insurance thru state farm! I highly recommend calling Kaley & getting a quote or just starting insurance thru state farm completely!"
Laura Stoddart
September 5, 2025
"Everyone at this branch is awesome"
"Thank you!"
Christopher Cartwright
September 4, 2025
"Kaley griffin is the best! Quick and easy setup with an amazing rate!"
"Thank you! It was a pleasure helping you with your vehicle insurance. We appreciate you!"
Alexandria Embry
September 3, 2025
"I had a great experience calling my insurance company today. Kaley, who I spoke with was friendly, patient, and very knowledgeable. They took the time to answer all my questions and made the whole process smooth and stress-free. It’s such a relief to speak with someone who truly cares and makes things easy to understand. Excellent customer service — highly recommend!"
"Thank you for taking the time to leave us such a kind review! We strive to provide exceptional customer service and ensure that you have a positive and satisfying experience. It is wonderful to know that we have met your expectations and that you were pleased with our services. We appreciate you!"
Rebekah Shaffer
September 3, 2025
"Kaley was great! Had us taken care of quickly and efficiently. 5 stars all the way around"
"Thank you for your 5-star review! It was a pleasure helping you with your vehicle insurance and renters insurance. We appreciate you!"
Mr Ka
September 2, 2025
"Great experience. Candace Crossan is nice person!"
Courtney Ostria
August 27, 2025
"Kaley made changing my insurance super quick and easy! Would definitely recommend"
"We’re thankful for your review! It’s our pleasure to assist you with your insurance needs. We appreciate you!"
Joshua York
August 27, 2025
"Very quick and super easy to get rolling!"
"Thank you for the 5-star review! We appreciate you!"
Caleb Lemond
August 26, 2025
"Great service!"
"Thanks Caleb! We appreciate you!"
Rachel King
August 25, 2025
"Was stressed about my current insurance plan , Kaley was actually super sweet and reassured me she would help me get a new quote with them , so excited to see what that comes to be"
"Thank you for giving us the opportunity to help you! "
Hannah
August 25, 2025
"Kaley is absolutely the best help when it comes to my questions & needs!!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Christie Anderson
August 21, 2025
"I got a quote for renters insurance from Kaley and she was quick to get back to me! I loved her personality and professionalism. 10/10 recommend!"
"Thanks Christie! We’re honored by your positive feedback! It was a pleasure helping you with your renters insurance. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Kyle Lashley
August 21, 2025
"Good service"
"Thank you, Kyle! We strive to provide exceptional customer service and ensure that our customers have a positive experience. It is wonderful to know that we have met your expectations and that you were pleased."
Brittani Vaught
August 21, 2025
"Candace Crossan and her team are absolutely wonderful to work with! They’ve always been quick to respond anytime I’ve had a question, and they make the whole process simple and stress-free. I truly appreciate how helpful, professional, and caring they are—it feels like they go above and beyond every time. I couldn’t ask for a better insurance team!"
"Your kind words mean so much to us! Thank you for taking the time to leave us such an amazing review! It's always a pleasure helping you with your insurance. We truly value your business and the trust you have placed in us. Thank you for choosing Candace Crossan State Farm Insurance. We appreciate you!"
Melanie Miller
August 20, 2025
"Highly Recommend Candice and her staff. They answer all questions and very helpful when filing claims"
"Thanks Melanie! It's a pleasure helping you. We appreciate you!"
Kevin Brown
August 18, 2025
"Candace always takes care of my needs"
"Thanks Kevin! Happy to help with your insurance needs. We appreciate you!"
Troy Biggers
August 16, 2025
"Kaley is great agent all I do is go in or call her tell her what I need she takes care of it great people great service"
"It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! We appreciate you!"
Brad Carlisle
August 15, 2025
"Great team and amazing people. Kaley is my agent and entire time dealing with the hail damage that hit Owensboro ky she was a rockstar. Highly recommend giving them a call and letting them see what they can do for you."
"Thanks so much, Brad! It's a pleasure helping you with your insurance needs. We are happy to hear that our office was able to help you with your claim. Your feedback is valuable to us and we appreciate you choosing State Farm!"
Michelle Sandmann
August 15, 2025
"I’ve been with State Farm for my car insurance, and I couldn’t be happier with the service.Candace Crossan has provided.She’s been consistently professional, quick to respond, and always willing to go the extra mile to make sure I understand my coverage and options. When I’ve had questions, she has been patient and thorough in her explanations, which gives me real peace of mind. It’s rare these days to find a company that combines genuine care with such efficiency. I truly appreciate their dedication and highly recommend them to anyone looking for reliable and trustworthy car insurance"
"Michelle, thank you so much for your kind words. It's always a pleasure helping you with your car insurance. We truly value your business and the trust you have placed in us. We will continue to work hard to maintain the high standards that you have come to expect from us. Thank you for choosing Candace Crossan State Farm Insurance. We appreciate you!"
motomonkey53
August 14, 2025
"Staff there were very friendly and knowledgeable about any questions I had concerning the current plan for my car."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
James Paczer
August 13, 2025
"They have done a wonderful job in the past. Very polite and accommodating and have saved me some money to. The options they provide to save you money vs other insurance companies is superior."
"Thank you, James, for your kind words. It is a pleasure helping you with your insurance needs. Glad we were able to save you money on your vehicle insurance too! We appreciate you!"
Summer Bandy
August 13, 2025
"Kaley was amazing! I have been talking with her, for a few weeks and she has helped us so much! I highly recommend her! We have dealt with so many different insurance people and she is by far the nicest we talked with"
"Thanks for your 5-star review! We are delighted to know you had a great experience with our State Farm office. Kaley said it was a pleasure helping you. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Timothy1:22
August 13, 2025
"Great customer service."
"Thank you for taking the time to leave us a 5-star review! We are happy to provide you with great customer service. We appreciate you!"
Malik Wilson
August 13, 2025
"Definitely the best."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"