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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sarah Barker

July 22, 2025

5  out of  5
rating by Sarah Barker
"everyone I have spoken to for any reason has been professional & helpful! couldn’t recommend Candace Crossan State Farm enough!"
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Chester

July 22, 2025

5  out of  5
rating by Chester
"Great service,very friendly"
We responded:
"Thank you, Chester! We appreciate you!"
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Daksh Patel

July 17, 2025

5  out of  5
rating by Daksh Patel
"Kaley was great with helping me get renters insurance. Very helpful and straightforward! Highly recommend this office for all future needs."
We responded:
"Thank you for taking the time to share your experience. It was a pleasure helping you with your renters insurance. We appreciate you! If you ever have any questions or need assistance, we’re here to help! "
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Emily King

July 16, 2025

5  out of  5
rating by Emily King
"Candace and her team took great care in seeing things through until my claim was resolved. Approachable, reliable and professional. Highly recommend!"
We responded:
"Thank you for taking the time to share your experience. It means a lot to us. If there is anything else we can do to help, please let us know. We appreciate you!"
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Aisha B

July 16, 2025

5  out of  5
rating by Aisha B
"Very friendly. always available when I need them."
We responded:
"Thank you! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. We appreciate you!"
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Elizabeth Steward

July 14, 2025

5  out of  5
rating by Elizabeth Steward
"I have been using this office for a long time now and the staff is always friendly and very helpful. I called to switch vehicles on our insurance and it didn’t take hardly any time at all. Highly recommend this office as an insurance provider!"
We responded:
"Thank you for taking the time to leave us a review! We're thrilled to know you are happy with our office. Thank you for your kind words! It's a pleasure helping you with your vehicle insurance needs. We appreciate you!"
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Mahaleigh Wheatley

July 11, 2025

5  out of  5
rating by Mahaleigh Wheatley
"Wonderful team and take care of their customers."
We responded:
"Thank you for your kind words and for taking the time to leave us a 5-star review! It's a pleasure helping you. We appreciate you!"
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Htwa Reh

July 10, 2025

5  out of  5
rating by Htwa Reh
"Very nice! Highly recommend! They are always so sweet to me and help me."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! It's always a pleasure helping you. We appreciate you!"
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Marshaya

July 10, 2025

5  out of  5
rating by Marshaya
"We have been going to Candace for a while now, great people! I love the greeting everytime I walk in, they’re very nice. Highly Recommend!’"
We responded:
"Thank you for your kind words, Marshaya. Thank you for choosing Candace Crossan State Farm. We always enjoy helping you. We appreciate you!"
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Will Ashford

June 27, 2025

5  out of  5
rating by Will Ashford
"Great experience with Kaley at Candace Crossan - State Farm! Very helpful and professional. Highly recommend! ⭐⭐⭐⭐⭐"
We responded:
"Thanks Will! Thank you for taking the time to share your experience. It's always a pleasure helping you. We appreciate you!"
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Monzola Gonzalez

June 27, 2025

5  out of  5
rating by Monzola Gonzalez
"They are really helpful and they all are very respectful and always willing to go the extra mile to help me."
We responded:
"Thank you, Monzola! It's always a pleasure helping you. We appreciate you!"
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Misty Tindall

June 25, 2025

5  out of  5
rating by Misty Tindall
"The customer service I received was AMAZING. Charity Mueller made the process so easy and understandable. I should have switched to State Farm years ago. Highly recommend giving them a call. You will not regret it!!"
We responded:
"Thank you for taking the time to share your experience! We're thrilled to hear you are happy with the service provided by our State Farm office. It was a pleasure helping you. We appreciate you!"
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Louie Best

June 11, 2025

5  out of  5
rating by Louie Best
"Mrs crossing is the best. Always helping with my needs. Her staff are great too. I know she's got my back."
We responded:
"Thank you, Louie! It's always a pleasure helping you with your insurance needs. We appreciate you!"
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Chuck Drury

June 11, 2025

5  out of  5
rating by Chuck Drury
"All the reps. at Candace Crossan State Farm in Owensboro, Ky. were all so helpful during the aftermath Caused by the recent hail storm…. They truly made this Project an easy transition…. Kudos to the Candace Crossan group."
We responded:
"Thank you for sharing your experience, it means a lot to us. It's a pleasure helping you, Chuck! We appreciate you!"
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Pavan Kalyan Kommi

June 6, 2025

5  out of  5
rating by Pavan Kalyan Kommi
"Great experience! Charity made the entire process smooth, clear, and stress-free. Really appreciate the support and communication. Highly recommend!"
We responded:
"Thank you for taking the time to leave us a review. We’re thrilled to know you had a positive experience! Your satisfaction is our top priority! We look forward to continuing to support your insurance needs. We appreciate you!"
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Felicia Houser

May 23, 2025

5  out of  5
rating by Felicia Houser
"Very professional and responsive employees. They treat you like you are their only customer. I received all the information needed to complete my policy at very affordable payments. I highly recommend Candace Crossan State Farm insurance to all my family and friends."
We responded:
"Thanks Felicia! We appreciate you!"
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Tristan Aud

May 23, 2025

5  out of  5
rating by Tristan Aud
"Working with Kaley for our insurance needs has made everything so easy and seamless! She made sure to get us the coverage we need and is so knowledgeable on the products State Farm has to offer! Couldn’t be happier with Candace Crossan State Farm!"
We responded:
"Thank you so much for taking the time to leave us a review. We're honored by your positive feedback and look forward to continuing to provide you with great service! It was a pleasure helping you with your insurance needs. We appreciate you!"
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Mark Farmer

May 16, 2025

5  out of  5
rating by Mark Farmer
"I am very pleased with Candace Crossen State Farm agency, they have been very professional, and have been very good to take care of me.I would highly. recommend them."
We responded:
"Thank you, Mark! It's always a pleasure helping you. We appreciate you!"
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Kelly Acrie

May 8, 2025

5  out of  5
rating by Kelly Acrie
"I would like to Thank Jordan Strader accounts manager for State Farm for his kindness, patience, & hard work for helping me with my policy’s with State Farm. He explained everything to me and when i didn’t understand some things he took the time to explain them in detail so i was comfortable with everything in my plan! Thank you again Jordan for all yr time & patience!!"
We responded:
"Thank you for taking the time to share your experience with us. We look forward to continuing to help you with your insurance needs. We appreciate you!"
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Lance Board

March 18, 2025

5  out of  5
rating by Lance Board
"Candace Crossan is amazing. I tend to be a jerk when it comes to circumstantial things that are out of other people’s control, but Candace was patient, kind, and reassured me that I would be taken care of today in regards to some unfortunate hail damage. She has been nothing short of excellent, and I do recommend you use Candace for all of your insurance needs."
We responded:
"Thank you, Lance! Thank you for your kind words. It was a pleasure helping you. We’re honored by your positive review. We look forward to continuing to provide you with great service. If there is anything else we can do for your insurance needs, just let us know. We appreciate you!"
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Beverly Talbott

March 17, 2025

5  out of  5
rating by Beverly Talbott
"Kind and friendly staff always willing and able to help. Quick to respond to all your insurance needs"
We responded:
"Thank you, Beverly! It was a pleasure helping you today with your insurance needs. We appreciate you!"
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Brian Crosley

March 5, 2025

5  out of  5
rating by Brian Crosley
"Great experience! Charity was able to answer all of my questions and concerns. The whole process was very smooth and I am quite impressed! She was able to save me a nice amount of money from my previous provider. Will highly recommend to my family and friends!!"
We responded:
"Brian, thank you for your 5-star review and taking the time to share your experience. It was a pleasure helping you. We appreciate you!"
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Sherry Padilla

February 24, 2025

5  out of  5
rating by Sherry Padilla
"Charity was great ! Offered what I needed and was very knowledgeable and explained everything during the process !"
We responded:
"Thank you, Sherry! It was a pleasure helping you. We appreciate you!"
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Andrea Hardy

February 18, 2025

5  out of  5
rating by Andrea Hardy
"Jessica is great. She was patient with my many questions and very knowledgeable!"
We responded:
"Thank you, Andrea! We appreciate you!"
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Josh Edmonson

February 10, 2025

5  out of  5
rating by Josh Edmonson
"I had a great experience today dealing with Jessica at Candace Crossan - State Farm! Jessica answered all of my questions, was professional, and genuinely caring. I got the coverage I needed and saved a bunch of money in the process. Highly recommend - Thanks a lot!"
We responded:
"Thank you, Josh! We are so happy to hear you had a great experience! It was a pleasure helping you with your insurance needs. We appreciate you!"